Privacy Policy

At City Sightseeing Panama, we are committed to protecting your privacy and the security of your personal data. This Privacy Policy describes how we collect, use and protect the information you provide to us when you use our services. Please take a moment to review this policy and if you have any questions, feel free to contact us.

1. Information Collected:

• Personal Information: When you book a tour with us, we may collect certain personal information, such as your name, email address, phone number and payment details. This information helps us to process your reservations and provide you with a better service.
• Usage Information: We also collect information about how you use our services, such as the pages you visit, the time you spend on our website, and the activities you engage in during your tour on our tour buses. This information helps us improve the quality of our services and personalize your experience.
• Location Information: During the tour, we may collect location data to track the bus route and provide you with relevant information about nearby stops and attractions. This information is used for navigation and guidance purposes only.

 

2. Use of Information:

• We use the information we collect to process your reservations, provide you with the requested services and improve the quality of our services in general.
• We may also use your information to send you communications related to your reservation, updates about our services and special offers that we believe may be of interest to you. However, you will always have the option to opt out of receiving these communications at any time.

 

3. Information Security:

• We are committed to protecting the security of your personal information and use physical, electronic and administrative security measures to protect against unauthorized access, disclosure or alteration.
• However, it is important to note that no data transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your data.

 

4. Disclosure of Information:

• We will not share your personal information with third parties, except in the following cases:
• When necessary to fulfill a reservation request or provide requested services.
• When we are legally required to do so, for example, in response to a court order or law enforcement request.
• When necessary to protect our rights, property or safety, or the rights, property or safety of other users or the general public.

5. Changes in the Privacy Policy:

• We reserve the right to modify this Privacy Policy at any time without notice. We encourage you to periodically review this policy to stay informed about how we are protecting your personal information.

By using our services, you agree to the terms of this Privacy Policy. If you have any questions or concerns about our privacy policy, please do not hesitate to contact us. Thank you for trusting City Sightseeing Panama for your Panama tourism experience!